Manozi Privacy Policy

Effective Date: 02 June 2025
Last Updated: 02 June 2025

Manozi (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform and services (collectively, the “Platform”).

By accessing or using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1. 1. 1. Personal Information
         • Full name
         • Email address
         • Phone number
         • Location (if required for booking services)
         • Payment information (processed via third-party payment gateways)
      2. Usage Data
         • IP address
         • Browser type and version
         • Device type and operating system
         • Pages visited and interaction data
2. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage cookies via your browser settings.

2. How We Use Your Information

We use the information we collect to:

• • • Provide and manage the platform and services
    • Process bookings and payments
    • Send booking confirmations and updates
    • Communicate with you about your account or customer support requests
    • Improve platform functionality and user experience
    • Comply with legal obligations

3. How We Share Your Information

We may share your information with:

• • • Vendors: to fulfill your booking requests
    • Service providers: such as hosting, payment processing, or analytics partners
    • Law enforcement: when required by law or to protect our rights

We do not sell your personal data to third parties.

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access or disclosure. However, no platform can guarantee complete security.

5. Your Rights

Depending on your location, you may have rights to:

• • • Access the personal data we hold about you
    • Request correction or deletion of your data
    • Object to or restrict certain processing
    • Withdraw consent (where applicable)

To exercise these rights, email us at [email protected]

6. Data Retention

We retain your information as long as necessary to:

• • • Provide services and support
    • Meet legal obligations
    • Resolve disputes

You may request deletion of your account at any time.

7. Children’s Privacy

Our platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting personal data.

9. International Data Transfers

If you access the platform from outside South Africa, you understand that your data may be transferred and processed in South Africa where data protection laws may differ.

10. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify users of significant changes via email or through the platform. Continued use of Manozi after such changes constitutes acceptance of the new terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at:

Email: [email protected]
WhatsApp: +27796236645