Manozi Vendor Onboarding Checklist

Application & Registration

- - Vendor completes online registration form with business details
  - Vendor submits copies of required licenses, certifications, or permits
  - Vendor agrees to and signs the Vendor Agreement

Profile Setup

- - Vendor provides detailed service descriptions
  - Vendor uploads high-quality images or videos of services/products
  - Vendor sets pricing, availability calendar, and booking terms
  - Vendor inputs valid payment details for payouts

Verification & Approval

- - Manozi verifies vendor credentials and submitted documents
  - Compliance checks completed (legal, safety, insurance if applicable)
  - Vendor profile reviewed and approved by Manozi team
  - Vendor notified of approval or required changes

Training & Resources

- - Vendor receives onboarding materials (guides, FAQs, platform tutorials)
  - Vendor invited to attend onboarding webinar or training session (optional)
  - Vendor trained on booking management, communication, and cancellation policies

Go Live & Support

- - Vendor listings published live on Manozi
  - Vendor tested booking process to ensure functionality
  - Vendor contact info shared with Manozi support for ongoing assistance
  - Vendor informed about dispute resolution and escalation procedures

Ongoing Compliance & Feedback

- - Vendor commits to update listings and pricing regularly
  - Vendor agrees to promptly respond to bookings and customer inquiries
  - Vendor understands requirement for ongoing compliance with legal and platform standards

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